Patient Advocacy Service

The Patient Advocacy Service is independent, free and confidential. We can support you to make a complaint about the care you have experienced in a Public Acute Hospital or Nursing Home. We can also support you in the aftermath of a Patient Safety Incident.

Why Work in the Patient Advocacy Service?

The Patient Advocacy Service provides support for people who wish to make a complaint about the care they have received in a Public Acute Hospital or Nursing Home. Our team of professional Advocates aim to make a difference to the lives of people in society who may have faced challenging, traumatic experiences and empower them to speak out and have their voice heard.

Our Service provides a range of benefits for its staff members that promote continual professional development and work-life balance. We provide a professional, positive and friendly environment where people can enjoy a rewarding working experience.

Career Benefits

• The Patient Advocacy Service offers a competitive salary, recognising the experience you bring to the role
• Generous annual leave entitlements, plus discretionary company days
• Positive working environment with a Blended Working Model
• 35 hour working week
• Tax saver commuter scheme
• Bike to work scheme
• Employee pension scheme with employer contribution
• Pension Scheme – death in service
• Paid sick leave
• Vaccinations – flu jabs
• Excellent Employee Induction programme
• Health and Wellbeing initiatives, including Employee Assistance programme
• Employees may avail of continual professional development, both through internal and external training opportunities
• Employee development opportunities available through project participation and developing new skills
• Performance Management Development System