Field Service Engineer


Category: Construction / Engineering
Job Type: Full Time

Posted on:
Last Updated:

Company Profile

Nikon Precision Europe is a leading edge high-tech company that is constantly striving for technical innovation while remaining driven by energy and passion. Discover a technology advanced company, encouraging knowledge increase, transfer and sharing to its full extent. At Nikon Precision Europe you will meet service-oriented team players who have dedicated themselves to high levels of working effectiveness and to the success of our company with a long-term view.

The Role

The Field Service Engineer (FSE) is responsible for supporting all aspects of system support for Nikon step and repeat (NSR) semiconductor lithography systems. The FSE will show a strong degree of self-reliance to accomplish all key service requirements to maintain strong customer satisfaction.

Typical support includes successfully performing system installations, standard system set-ups, repair of machine downs and performing comprehensive analysis of system performance. The FSE will demonstrate strong problem solving abilities, and will utilize software tools and analytical methods to achieve these goals.

This FSE position demands flexibility to changing requirements, including changing work patterns, and also including mobility to support company-wide projects as required.

Education/Training/Experience

Degree Level in a related Engineering field such as Electrical, Mechanical, Electro-Mechanical, Physics or Optics and/or commensurate industry experience.
Experience in photolithography is advantageous.

Reward and Benefits

Competitive salary and benefits package including: car allowance, bonus, contributory pension scheme, life insurance, healthcare insurance (incl. spouse/family), long term service awards, concessionary Nikon Products.
Comprehensive training program.
Opportunities for professional development.

Job Responsibilities

Troubleshoot complex system problems using strong problem solving techniques.
Ability to quickly understand complex systems, and use this knowledge to practically support equipment performance
Install NSR systems in customer facilities, executing standard install tests, meeting overall installation schedule and ensuring that system performance meets specification.
Execute complex system repairs in a quality manner and timely fashion.
Perform maintenance support to customer to ensure that NSR performance meets required specification.
Provide support which results in NSR performance improvement that exceeds specifications or complies to a non-specified condition
Utilize e-diagnostics or software tools for analysis and reporting
Develop and proliferate best-known-methods (BKMs).
Functional/Technical Skills

 

Good problem solving skills
Strong analytical and data interpretation skills
Strong software skills.
Clear and concise technical writing skills
Ability to develop and maintain effective working relationships with co-workers and customers
Excellent oral and written communication skills
Excellent presentation skills to be utilized in groups of all sizes
Must be flexible to travel to support national and world-wide customers as needed
Desire to continuously improve own technical and professional abilities

Nikon

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