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Online ticketing giant Eventbrite plans to create 50 new jobs in Cork over the next three years at a new customer support centre in the city.

Eventbrite is to begin recruiting immediately for 15 full-time staff.

The company plans to hire employees who speak various languages, including German, Dutch, Italian, French and English to support its growing roster of customers around the world.

In cooperation with Eventbrite’s international network of customer support centres in San Francisco, Nashville and Mendoza, the new presence in Cork will serve event organisers around the world with 24-7 support.

The Cork presence will be Eventbrite’s 10th office worldwide and the company’s second in Ireland. It operates an operation at Dublin’s Digital Hub.

“Helping our organisers run successful events lies at the heart of our company, and our global 24-7 customer support team is crucial in providing this support,” said Joel Crouch, Eventbrite’s general manager for both Ireland and the UK.

“When we looked for a home for our growing customer support team in Europe, we searched for a place with easy access to great talent, while also affording our team members a high quality of life. That’s what we found in Cork.”

The company, which was established in 2006 by Kevin Hartz, Julia Hartz and Renaud Visage, has processed more than $5bn in ticket sales across 180 countries and 100m tickets.

Investors in Eventbrite include Sequoia Capital, Tiger Global and T. Rowe Price.

Credit: Silicon Republic

Limerick software company Kneat Solutions is to create 30 new jobs in the next two years after securing an initial investment of €5.5m from listed Canadian player Fortune Bay Corp. The deal will mean shareholders in Kneat will be able to trade stock on the Toronto Stock Exchange.

Kneat has entered into a transaction agreement with Fortune Bay Corp as part of a five-year growth strategy that will give the company the capital it needs to enter new markets.

Headquartered in Limerick and with an office in Philadelphia, Kneat has developed enterprise software applications for global biotech and pharmaceutical companies across Europe and the US.

The deal represents an initial cash injection of €5.5m, which is expected to be supported by further imminent growth-led investment.

Kneat shareholders will own 68.7pc of the resultant merged entity and the current Fortune Bay shareholders will own the remaining 31.3pc.

Credit: Silicon Republic

Claremorris-headquartered retail tech firm CBE Software is to create 40 new jobs in a R&D-led expansion that will see the company’s workforce expand to 150 people by the end of 2017.

CBE, which was founded in 1980, designs and sells point-of-sale (POS) solutions for the retail and hospitality sectors and is the largest indigenous retail IT player in Ireland.

CBE has grown into a serious export player, with installations in Canada, Australia, the Isle of Man and Algeria and, following significant market research, is preparing to enter the US market.

CBE’s client list includes: James Hall Group (UK), Sewell Retail (UK), Musgrave, SuperValu, Centra, BWG, Spar, Mace, Costcutter, Gala, Spar UK, Louis Fitzgerald Group, Aramark, Elior, Compass, IBM and Bewleys.

Innovation through continuous research and development has been the cornerstone of our business and it is through this that we have increased our market share in Ireland and significantly grown in our export markets year-on-year,” explained the CEO of CBE, Gerard Concannon.

“The CBE solutions enable our clients to manage their business more effectively and streamline their operations. Our latest software solutions have been hugely successful, primarily in the UK, since they launched last year. We have also recently formed a strategic partnership with NCR to supply self-checkout solutions to the independent retail sector in Ireland and the UK.”

Through its current expansion and development plan, CBE will employ 150 people by the end of 2017.

Credit: Silicon Republic

Following the signing of a deal with Sky, the Cork-based customer support company Abtran has announced it’s to hire 130 new staff.

The deal made with media giant Sky is quite a coup for Abtran, which currently employs 2,000 people across Cork and Dublin.

Abtran says these roles will begin being filled immediately, in a move that Sky says will help with its growing business in Ireland where it remains one of the largest players in the pay-for-TV market.

Last November, Abtran concluded a funding deal with Carlyle Cardinal Ireland (CCI) to invest in the company, in what was seen as its aim to expand further internationally with larger clients.

At the announcement this morning, Minister for Agriculture, Food and the Marine, Simon Coveney TD, said: “I’m delighted to welcome these new jobs in Cork where Sky has chosen Abtran as its business process partner for customer service operations.

“Both companies are leaders in their respective industry sectors and both are committed to the highest standards of quality and customer service delivery. I particularly welcome the continuing growth of Abtran, which is a deeply innovative and impressive Irish business and I wish both companies ongoing success in the future.”

The announcement of 130 jobs follows the company’s previous announcement in July of last year that it was to create 100 customer support jobs as part of an expansion of its consulting and technology services division at the IFSC in Dublin.


Credit: Silicon Republic

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