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TELUS International Ireland is a multilingual provider of digitally-enabled customer experience and IT solutions. The company has more than 1,000+ team members across Ireland, with locations in Dublin, Cork and Ballina. TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

The company serves clients in over 50 languages. With over 70,000 team members across the globe, our people are at the heart of what we do. We want you to grow and develop both personally and professionally. That’s why we invest in the education of our team members, regardless of whether they stay with us or not.

We care about you as individuals and we embrace our differences. We believe it’s a strength for our business, and it’s a strength for your career. Join a company that appreciates your energy, drive and enthusiasm just as much as your skills.

On 1st January 2014 the Child and Family Agency became an independent legal entity, comprising HSE Children and Family Services, the Family Support Agency and the National Educational Welfare Board as well as incorporating some psychological services and a range of services responding to domestic, sexual and gender-based violence.

The Child and Family Agency is now the dedicated State agency responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of child protection, early intervention and family support services ever undertaken in Ireland.

The Agency operates under the Child and Family Agency Act 2013, a progressive piece of legislation with children at its heart and families viewed as the foundation of a strong healthy community where children can flourish. Partnership and co-operation in the delivery of seamless services to children and families are also central to the Act.

The establishment of the Agency represents an opportunity to think differently, where appropriate to behave differently and to seek a wide range of views regarding the most effective way of working together to deliver a wide range of services for children and families. An approach which is responsive, inclusive and outward looking.

There are over 5,000 staff working in the Agency.

New beginnings

Prior to establishment date, widespread consultation with stakeholders sought to capture the hopes, and indeed fears, regarding the new Child and Family Agency. Many held the view that a mere realignment of services and the amalgamation of a number of bodies would not be enough to deliver on the fresh start called for throughout the sector. It was felt that what was required was a new identity which captured a new sense of purpose shared by all those who together will deliver children and family services going forward.

Consideration was given to the aspirations for the agency and many themes emerged – a new beginning, an opportunity, a challenge. From debate and conjecture, the name Tusla emerged as a fitting logo for the Child and Family Agency. While the word borrows from the Irish words ‘tús’ + ‘lá’, Tusla is a completely new word reflecting a shared desire for a new beginning, forging a new identity. A new word, a new way of working.

Our services

The Child and Family Agency’s services include a range of universal and targeted services:

 

Our remit

Under the Child and Family Act 2013 the Child and Family Agency is charged with:

Supporting and promoting the development, welfare and protection of children, and the effective functioning of families;

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.

AbbVie’s Irish heritage dates back to 1974 and the company now employs more than 2,600 people across six locations in Ireland. Alongside five manufacturing facilities in Cork, Dublin, Sligo and Mayo, two offices in Dublin serve the needs of the company’s Commercial, Supply Chain and Operations activities. Our goal is to help people lead healthier lives and we are proud to be a great place to work.

We harness Irish expertise in complex chemical and biological research, testing discoveries through clinical trials as well as manufacturing many of our medicines and delivery devices here in Ireland. In this way, Ireland contributes to every part of the medicines discovery process before our commercial team works to make these new treatments rapidly accessible to Irish patients.

AbbVie has recognised as one of the Best Large Workplaces in Ireland for 2024 -  the eleventh consecutive year the company has featured on the list. AbbVie was recently named as one of Ireland’s Best Workplaces in Pharma & Healthcare and it was also named one of the Best Workplaces for Women for the sixth year in a row.

 

Meet Avaya through our people

Get to know Avaya, where we encourage everyone to be their unique self. See how our individual ideas and actions come together to support not just our company, but the larger society we all live in.

Our corporate values drive the way we work.

Our Corporate Values are a core set of beliefs or ideals that define who we are individually and as a company. They determine the choices we make. They are an internal code that defines how we experience and interpret the world and thus how we serve our customers.

Innovation

We consistently seek out alternative approaches to addressing opportunities and challenge the status quo to create value.

Simplicity

We have clarity, purpose, and the ability to focus on the right priorities. We continuously strive to remove unnecessary complexity to create user-friendly solutions and better experiences.

Trust

We are open, honest, transparent, and collaborative, balancing the need for results with being considerate of others and their feelings.

Accountability

We take ownership of behavior, decisions, and performance. We make well-thought-out decisions that lead to the right changes for the right reasons.

Respect

We always treat people with courtesy, politeness, kindness, and fairness. We continuously strive to create a diverse environment where every individual or group is included, respected, supported, and valued to engage and lead.

Employee health, safety & wellness.

The health and safety of our workforce is a top priority and through our programs and practices, we seek to maintain a culture in which employees and contractors keep each other safe on the job. In accordance with best practice, Avaya maintains an Environmental, Health and Safety Management System to manage the risks associated with our activities. This year truly demonstrated the importance of not only protecting our employees’ physical safety but caring for their mental health and well-being.

Investing in our people.

“At Avaya, we take the phrase ‘people first’ very seriously. We share a mindset here to create an environment where we feel valued, productive, and have the opportunity to learn and grow. As a team, we’re all about thriving, both inside and outside the workplace.”
—Anna-Marie Crowley, Chief Human Resources Officer

Empowering future innovators with equality and inclusion, at the heart of what we do: At the School of Automation, we're dedicated to providing top-tier technological education while ensuring equal opportunities for all.

 

Our dynamic learning environment welcomes aspiring automation professionals from diverse backgrounds, offering access to cutting-edge knowledge and hands-on expertise. We support career transitions and promote inclusivity and diversity in automation.

 

Centred in Glasgow, the School of Automation is committed to enabling people to develop successful careers in automation across the UK and Ireland. We exist to broaden the opportunities for people to release their creativity and develop the technical skills needed to transform the world around them.

 

Robotic Process Automation is a fast-developing technology market with the sector increasing by 43.4% in the last five years. This has also created a huge skills gap. We are confident and invested in bridging this gap by developing skills in process automation technology.

We aim to create a healthy ecosystem of talent, as the technology industry grows, by addressing the shortage of automation skills that are in high demand.

 

School of Automation has set out on a mission to fast-track talent into sustainable future employment in this growing industry. We aim to provide education and industry skills that meet the needs of the economic recovery, post-global pandemic. The recent turn of events with the pandemic has further fuelled the adoption of digital initiatives as we search for new ways to work more efficiently while enabling remote working.

School of automation was started as a mission to provide training and mentoring to talent from diverse backgrounds so they can be part of a digital transformation drive. At the same time, provide them with an opportunity for sustainable employment in the exciting new technology fields of process automation.”

 

Gateway Community Care was established in 2015 to provide residential and day services to both children and adults with medium to profound disability including those with life limiting conditions.

At Gateway we pride ourselves on the services we provide to support our children and adults with significant and complex additional needs. Working with families and the community, we support our service users to build their independence and resilience.

Our multidisciplinary team includes social care workers, nurses and healthcare assistants who are supported by a range of other professionals including psychologists, behavioural therapists, occupational therapists and speech and language therapists.

We have houses and services across the Republic if Ireland, including two houses in Galway. We are excited to hear from and meet health care and social care workers who are interested in joining our Galway team.

We provide extensive training, supports and a competitive salary as well as a range of other benefits.

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